If you have a question that is not answered here, please email us at firstname.lastname@example.org.
I bought a button. Now how do I get it?
Your button will be waiting for you at the festival. You can pick it up starting May 4 at our headquarters Old Town Hall (32 Derby Square), at either of our outdoor info booths (one near Old Town Hall and one near the PEM), or in the lobby of our bigger venues, like the PEM or Hawthorne Hotel.
I bought a button but I can't log into your scheduling site. What gives?
Button purchasing and our festival schedule are not connected. You can do one without the other. To sign up to create a profile on our scheduling site, click "Sign up" at the top of the schedule.
I don't have Facebook but I want to create a profile on your scheduling site. What do I do?
No Facebook needed! Scroll down a tick and you'll see the option to sign up with an email address. Be sure to verify that you are not a robot.
I don't remember my password. How do I reset it?
By clicking here. Enter your email address, verify that you are not a robot, and hit "continue." It will send you an email with password reset info.
I see that events are filling up. How can I make sure I get in?
We only check names at the door for certain events--those are 1) headline events that have reached capacity in the system, and 2) workshops. All other events are first-come first-served, and adding them to your custom schedule is for your planning purposes only. The way to make sure you get in is to get there early!
Is there somewhere at the festival I can sell my book or share info on my organization?
Yes! Tables at the Small Press & Literary Fair are available for individual poets (or groups of poets if you'd like to share) and orgs, presses, and more. Click here to book your table or email email@example.com with questions.
Do you still need volunteers?
We have a few volunteer positions still open. If you are interested, please email firstname.lastname@example.org.